Betfred

Last week, I was fortunate to attend both the #MedalliaWorldTour and the MUG User Group in London. The combination of focused panel sessions, interactive workshops, and networking with fellow CX professionals provided valuable insights and plenty of actions to take back into my role at Betfred . Throughout the day, I attended several “Meet the Expert” sessions with Medallia professionals, covering topics such as role reporting, survey design and upcoming GenAI tools. A special thank you to Egle Loperfido and Nadia D. for providing such valuable and actionable feedback. It was fantastic to see the Betfred name alongside some of the world’s leading brands. Already looking forward to next year’s event. #MedalliaWorldTour #CustomerExperience #CX

After a successful Cheltenham and Grand National, it’s been great to see the team straight back into it with a brilliant hackathon this week at Betfred . A great turnout from across our Product and Technology teams, working around themes like content discovery and Gen AI. The energy, ideas and collaboration have been exactly what you want from something like this. A big thank you to everyone who took part and helped make it happen, and to our partners at MongoDB for their support. Looking forward to seeing all the submissions come through over the next few days.

🚨A BEG FOR LIKES ALERT!🚨 TL:DR - like this post and I win a hoody. Will hug you while I wear it, as recompense 🥰 Just spent a great two days doing one of my favourite things… “playing FAAFO” 💪 And when you get to play “f*** around and find out” with other people who like to f*** around and find out, that’s when you do some of the best finding out💡 The Betfred x MongoDB Hackathon was a fun time to explore ideas from the bottom of the brain-backlog, that you’ve always wanted to find out what f***ing around it would take to do it, but never had the time to really focus in on it🎯 The outcome? A very polished, feasible and viable money-making product, ready to ship in under 2 days flat 📦🏇⛈️ Big shout out to “The Dwayne Dibley Fan Club” for seeing the vision and making it happen - Chris Simcock , Greg Galcik , David Bailey & Stephen Wignall 🚀🛸 Separate shout out to Adam Hepton for being a graceful and amicable host (and extremely able pizza delivery man 🍕) and Andrew Fenby and Adam Wong for guidance and back-up 🤝 #FAAFO #Hackathon #AlwaysTakeTheWeatherWithYou #DwayneDibley #ThermosGoals #AnimalFootprintChart

Betfred x MongoDB hackathon!! Adam Hepton brought the brains and organised a Tech wide Hackathon with MongoDB , Andrew Fenby and Adam Wong for us at Betfred this week. We have had an absolute ball, using Claude to bring our ideas to life and seeing it all functionally working has been so satisfying! But I need your help LinkedIn… there’s some beautiful swag available for the most liked LinkedIn post. Please do your thing and and show me some ❤️ Paul Fanning Garry Pritchard Nathan Grundle