Infobip

Prošlo je 10 godina od moje zadnje prezentacije na javnoj konferenciji. 👵 Kolega Ante Tomić i ja smo ovo predavanje (u dužem formatu) održali na Infobip ovoj internoj Dev Days konferenciji i diskusija nije izostala. Inspiriralo nas je ovogodišnje Anthropicovo istraživanje koje je zaključilo da developeri koji koriste AI pri učenju novih vještina postižu 17% lošije rezultate na testovima razumijevanja. AI alati su sjajni i dio naše svakodnevice. Ali naše istraživanje kroz 4 godine internship programa pokazuje trend koji zabrinjava: što više AI-ja, to manje tehničkog rasta kod pripravnika i juniora... čak i dok smo poboljšavali program. 💡 Ovog puta prezentiram sama na .debug konferenciji. Dolazim s podacima i konkretnim strategijama za mentoriranje u eri AI-ja. 👇 Vidimo se 10.06! --- It's been 10 years since my last presentation at a public conference. 👵 My colleague Ante Tomić and I already presented this talk (in a longer format) at Infobip 's internal Dev Days conference, and the discussion that followed was exactly what we hoped for. We were inspired by Anthropic's research which found that developers using AI while learning new skills score 17% lower on comprehension tests. AI tools are great and part of our daily lives. But our own research across 4 years of internship cycles also shows a worrying trend: the more AI, the less technical growth in interns and juniors... even as we kept improving the program. 💡 This time I'm presenting solo at .debug conference. Coming with data and concrete mentoring strategies for the AI era. 👇 See you on June 10th!

Proud to see Infobip partnering with Telescope to power real-time fan voting for some of the world’s biggest live entertainment events. From live voting to interactive fan experiences, this partnership helps millions of people take part in the action through SMS and WhatsApp - wherever they are in the world. Exciting to see how technology can turn viewers into participants 👉 https://lnkd.in/eucaXJna

It was a pleasure to be invited by our valued partner, Mandiri Solution, to join the event in Penang, Malaysia, and present several exciting use cases with the potential to deliver real impact once brought to life. Beyond the presentations, what stood out most was the opportunity to connect with such an inspiring group of professionals and exchange ideas on how innovation can drive meaningful outcomes. Thank you to the Mandiri team Malaysia for the invitation and warm hospitality. Looking forward to seeing these ideas turn into reality. #Partnership #Innovation #DigitalTransformation #Teamwork #Infobip #AI

Conversational banking inside ChatGPT. Not a concept, but something Infinum 's engineers actually shipped, and they wrote about it on our Developers Blog. Infinum is one of Infobip 's trusted technology partners, and this collaboration is a great example of what happens when strong engineering cultures meet: not just integrations, but shared knowledge and amazing collab opportunities. We're glad they chose our platform as the home for this piece. In the post, Stefan Vodilovski and Branimir Akmadža walk through how they connected ChatGPT to live banking data using MCP and PSD2 Open Banking APIs, with OAuth 2.1 handling authorization and the MCP server acting as the actual security boundary. A few things worth reading for: → Why MCP tool definitions are the enforcement layer, not just documentation. If a payment tool doesn't exist, the model has no path to trigger one. → How PSD2's 90-day re-auth requirement is satisfied by design, not by workaround. → Why keeping financial data out of the LLM context matters for compliance, and what that means in practice for ChatGPT account types. → How and why go for the provider-agnostic architecture: swap the Open Banking provider without touching the MCP layer. Good technical content travels further when it comes from people who've actually shipped the thing. Read it here 👇 https://lnkd.in/dR-mDqnc #MCP #OpenBanking #DeveloperExperience #AI #PSD2 #ChatGPT #APIDesign

Considering how much content is being pushed to LinkedIn these days, genuine and not, in hopes my post reaches the right audience, I need a favor or two from my network and connections in UAE and Turkey! We're hiring for two positions, Account executives, pure hunters by experience, focus and way of approaching and closing deals. More details in breakdown: 1. Account executive- hunter role; Dubai office; direct reporting line to me and dotted reporting line to Rasha Abdo to help scale new business across all sectors and verticals in larger GCC area and Levant (KSA excluded). 2. Account executive- hunter role; Istanbul office; direct reporting line to me and dotted reporting line to Pelin Şeker , to hunt and close new business across all industries and verticals for Turkey territory. Anyone interested but reluctant to apply due to lack of information about our local position, setup or any other motivational factor- please feel free to reach out! I'm open to have a quick chat to guide you through our application and recruitment process, and I promise, your message will be answered, and I'll make sure to dedicate time for anyone interested in joining our best #MENA team! In hopes this post serves up to a nice success story soon 🤞 🤞 Please share with friends and friends of friends, I'm hoping karma is kind to me on this one! Infobip #hiring #sales #hunters #Dubai #Istanbul #Turkey

Just another product release?... Not even close... #AgentOS by #Infobip just dropped. And this isn’t another “AI upgrade” For years, businesses have been stacking tools and automating bits and pieces… but the core never changed. Still manual. Still fragmented. Still slow. Agent OS flips that completely. AI is no longer supporting the system. AI is the system! Check it out⬇️⬇️⬇️ https://lnkd.in/eXxHrwBx

A week in Morocco with the team, working closely with our clients to challenge how we operate and define what comes next. Real use cases at the center of the discussion, with the strong focus on CX over #WA . And definitely coming back for a vacation in this beautiful country! #infobip

From day dot, shopping journeys have been built around clicks, menus, forms, and filters. A patchwork of UI. But consumers are getting comfortable with conversational-first experiences to get small things done: browsing products, getting instant answers, discovering new items. Retailers are clocking on that once people get used to asking - instead of tapping - discovery, adoption, and retention is likely to improve. They'll grab deeper insight into unsurfaced customer needs, so they continuously refine their catalogue and overall experience. To work, the system underneath needs clean data, trusted context, strong guardrails, and accurate retrieval - essentially a robust RAG. This is how Infobip is helping move AI moving from dipping toes experimentation to genuine task execution. #ConversationalAI #Retail #CustomerExperience #DigitalTransformation #AI #Ecommerce #ConversationalCommerce

Infobip started on 13 April 2006 and has grown from core SMS into an omnichannel platform spanning 15+ integrated channels. According to Gartner, by 2028, AI agents will outnumber human sellers tenfold but fewer than 40% report productivity gains. That's the challenge as we enter the next 20 years. The enterprises that will win are those with the infrastructure, orchestration, and human oversight all built together from the start. Find out more: https://lnkd.in/eAhTrmCJ #OneCommunicationPlatform #BillionsOfConversations #20Years