Zeer Intercom / intent / intercom
Observed, not inferred · updated weekly

Intercom buying intent

13 tracked signals — top 7 topics below — Marketing and Data are carrying most of it.

13signals · 30 days
7topics tracked
50%attributed to a team

Attention by team

taxonomy_intent_rollup × social_profile.role

Every tracked signal from a Intercom employee, placed by the team they sit in and the theme they engaged with. Darker means more concentrated attention.

Artificial Intelligence
Customer Support
Data Science
Machine Learning
Product Strategy
Sales Analytics
Marketing
3100% Marketing to Artificial Intelligence: 3 signals, 100% of this team's attention
00% Marketing to Customer Support: 0 signals, 0% of this team's attention
00% Marketing to Data Science: 0 signals, 0% of this team's attention
00% Marketing to Machine Learning: 0 signals, 0% of this team's attention
00% Marketing to Product Strategy: 0 signals, 0% of this team's attention
00% Marketing to Sales Analytics: 0 signals, 0% of this team's attention
Data
150% Data to Artificial Intelligence: 1 signals, 50% of this team's attention
00% Data to Customer Support: 0 signals, 0% of this team's attention
00% Data to Data Science: 0 signals, 0% of this team's attention
150% Data to Machine Learning: 1 signals, 50% of this team's attention
00% Data to Product Strategy: 0 signals, 0% of this team's attention
00% Data to Sales Analytics: 0 signals, 0% of this team's attention
Sales
1100% Sales to Artificial Intelligence: 1 signals, 100% of this team's attention
00% Sales to Customer Support: 0 signals, 0% of this team's attention
00% Sales to Data Science: 0 signals, 0% of this team's attention
00% Sales to Machine Learning: 0 signals, 0% of this team's attention
00% Sales to Product Strategy: 0 signals, 0% of this team's attention
00% Sales to Sales Analytics: 0 signals, 0% of this team's attention
Unclassified no dept on file
233% Unclassified to Artificial Intelligence: 2 signals, 33% of this team's attention
117% Unclassified to Customer Support: 1 signals, 17% of this team's attention
117% Unclassified to Data Science: 1 signals, 17% of this team's attention
00% Unclassified to Machine Learning: 0 signals, 0% of this team's attention
117% Unclassified to Product Strategy: 1 signals, 17% of this team's attention
117% Unclassified to Sales Analytics: 1 signals, 17% of this team's attention
LowHigh

Topics being researched

30-day window

All tracked topics, ranked by signal volume. Confidence is the classifier's certainty that the signal belongs to this topic.

Artificial Intelligence
LinkedIn
High volume
94%
last
7d ago
Customer Support
LinkedIn
Low volume
83%
last
22d ago
Data Science
LinkedIn
Low volume
83%
last
22d ago
Machine Learning
LinkedIn
Low volume
98%
last
30d ago
Product Strategy
LinkedIn
Low volume
98%
last
7d ago
Sales Analytics
LinkedIn
Low volume
83%
last
22d ago
Sales Call
LinkedIn
Low volume
98%
last
7d ago

Need intent for a specific topic or industry?

We track the full taxonomy across every account in the graph — including themes not shown on this page.

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Who to contact at Intercom

verified title on file

People at Intercom whose own activity produced these signals. Names are withheld pending a consent decision; titles, seniority and topic are real and free to browse.

Marketing2 active
Senior Manager - Advocacy & Community Marketing
seniorresearching Sales Call
in
sr. seo manager
researching Artificial Intelligence
in
Unclassified1 active
Director Customer Support
researching Customer Support
in
Social Media Manager
seniorresearching Artificial Intelligence
in
Chief Product Officer
executiveresearching Product Strategy
in
Data1 active
Lead Technical Recruiter I Machine Learning
seniorresearching Artificial Intelligence
in
Sales1 active
ai solutions consultant
researching Artificial Intelligence
in

Top accounts researching Intercom

names withheld on the public page

Companies whose people mention Intercom in their own activity. Account names are withheld here; not yet classified as implementation partner vs. genuine prospective buyer.

  • Account withheldSelecta1 contacts
  • Account withheldOracle1 contacts
  • Account withheldiSAP Solutions ltd / иСАП Солюжн ооо / ايساب للحلول فسإ1 contacts
  • Account withheldTrans Orient For Marketing - عبر الشرق للتسويق1 contacts
  • Account withheldThe Bluetits Chill Swimmers Ltd1 contacts
  • Account withheldMBS Accountancy Corporation1 contacts
  • Account withheldKing Khalid University1 contacts
  • Account withheldRosabella Consulting, LLC1 contacts
  • Account withheldPeter Ripa | Realtor | Coldwell Banker Realty1 contacts

Buyer profile

company size · seniority

How big those accounts are, and who inside them is senior enough to matter. Competitor products still not yet computed for this account.

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Company-size breakdown and buyer seniority mix for accounts researching Intercom.

Company size breakdown
Buyer seniority mix
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Companies researching Intercom

by employee count
  • 1-10 employees4 cos · 4 contacts
  • 11-50 employees2 cos · 2 contacts
  • 1,001-5,000 employees2 cos · 2 contacts
  • 5,000+ employees1 cos · 1 contacts

Who inside those companies

seniority, where on file
Senior IC
1
Director
1
Executive
1
~6 further brand-affiliated researchers have no seniority on file and are excluded from these bars.

What's been said

public posts mentioning Intercom

Real public activity that surfaced Intercom in a tracked topic. Not a sentiment score — just what people actually wrote.

LinkedInArtificial Intelligence

Alex announced today that we're opening AirOps ' first UK office. And I am proud to be AirOps' first teammate on the ground in London. Many AI companies are obsessed with what the tech can do. AirOps is dedicated to supporting the humans who rely on our tech. And three weeks in, I have seen that run through every conversation. During my interview, he pulled out his laptop and started walking me through things he was building himself. A CEO still in the craft. Yeah, sign me up!! It's been a wild, exciting start with incredible teammates David Flowers , Ran Liu and my manager, Amr Shafik ! I also won't bore you with how product design is changing. Newsflash, all our roles are. If you believe, like I do, that the next phase of our role as designers is composing at scale (across craft, systems, strategy, code, storytelling, and culture), let's talk. Product design roles open. GTM too - reach out to Matt Hammel and Cécile Méguère . Tea's on me. 🇬🇧

Apr 2026
LinkedInCustomer Support

"We need a someone to approve this" is a very common statement in Customer Support (e.g. a large refund, or info that needs verification). Fin now supports this with our (just shipped) "Ask A Teammate" feature. Fin will now go ping the right people on Slack or in their inbox, Fin will get an approval and a reason if needs be, and will then update the customer immediately. It's very cool, see the video/screenshot from André below.

Apr 2026

About this data. Intercom (intercom.com). Signals derive from taxonomy_intent_rollup joined to social_profile.role. Department attribution is 50%; the remainder is shown honestly as its own Unclassified row rather than hidden. Updated 2026-08-24T04:00:02.375Z.

Not yet computedPer-team narrative summaries