Invisible Technologies

Companies that win with AI won’t just adopt models. They will build operating systems around them. https://lnkd.in/gEMTkWGK #makingAIwork Invisible Technologies

CEOs are drowning in AI advice... News flash, most of it isn't helping 🫠 Generic frameworks, vague marketing speak, and no real answers. That's the feedback I keep hearing from executives and my marketing peers this week. I had lunch with my old coworker and she asked if we had any resources on this. They want brass tacks. They want to ask hard questions of people who've actually deployed AI and made it work for the organization, not just the individual. So next week, my CEO Matthew Fitzpatrick is joining Stephanie Mehta for a 30 minute webinar hosted by Inc. Magazine and Fast Company . At Invisible Technologies , we've trained 80%+ of the world's leading AI models and deployed AI in production across healthcare, asset management, government, consumer, sports, etc. Before that, Matt led QuantumBlack Labs, McKinsey's AI and data science wing. During the live event he'll cover: + Where AI is delivering real enterprise impact (and where it's not) + How to separate hype from what actually works + The questions every executive should be asking their teams today If you're a CEO, CTO, or COO trying to move AI from experimentation to results, join us! Monday, May 18 | 1:00 PM ET

Customer Service/call centers should be a great use case for AI, but the hype is not a reality yet: Most industries still average 60-70% CSAT (Customer Satisfaction), according to the American Customer Satisfaction Index (ACSI). Most enterprises talk about AI in production. Very few are actually shipping it. That's the central problem on every CEO, CTO, and Chief AI Officer's desk right now. And it's the work our team does every day. Which is why I'm proud of what we're building at Invisible Technologies , and excited to introduce our Contact Center Intelligence solution. We're seeing demand across financial services, healthcare, and consumer/retail. Leaders who are done analyzing a fraction of their customer interactions and ready to process all of them, and actually make customer service better at a fraction of the cost (not just contain calls) This is what real enterprise AI looks like. AI running continuously against every call, every ticket, every conversation. 𝗧𝗵𝗲 𝗯𝗿𝗼𝗮𝗱𝗲𝗿 𝗽𝗶𝗰𝘁𝘂𝗿𝗲: Contact Center Intelligence is one of dozens of use case solutions our team is building. Financial reporting at global firms. Computer vision in industrial environments. Revenue cycle management in healthcare. All built with our platform's flexible tooling and modular infrastructure for rapid deployment. The companies pulling ahead aren't picking one AI use case and waiting to see if it works. They're redesigning operations around AI across the enterprise. Expect to see a lot more solutions from our team in the coming months.

Restaurant operators have been building backward for 15 years. New POS? Retrain everyone. New delivery integration? Rewrite the SOPs. New AI module? Add another dashboard to monitor. The technology always came first. The business bent around it. That era is ending. We're moving to one where the stack adapts around the operation. Around its workflows. Around its people. The video below was the centerpiece of my Food On Demand panel last week. It shows what happens when AI capabilities get stitched together to support the GM, not shipped as features the GM has to learn. Watch what it doesn't do. It doesn't lead with the AI. The AI runs in the background. The hero is the human decision-maker whose day got easier. That's the work we're doing at Invisible Technologies . Systems that adapt around the business. Not the other way around. 90 seconds. Tell me what you'd want it to look like for your operation. #RestaurantTech #AgenticAI #OffPremise #TheDigitalRestaurant #MakingAIWork Moises R Santana Michael Pappas Michael Beck Gerardo Valencia Nicolas Boudet Alex Eagle Jessica Jami Jessica Jackson Steve Holliday Pano Christou

2025 was a pivotal year for Invisible Technologies. Matthew Fitzpatrick joined as CEO and led a $100mm fundraise to fuel our efforts to train LLMs and make AI work in the enterprise. How fitting to have Matt featured on 20VC’s last episode of the year. https://lnkd.in/eRrc3Skt

Our take on why most enterprise AI deployments fail and how Invisible Technologies can help.