MoEngage

Modern marketing isn't a sprint. It’s a marathon in building customer trust. 🏁 Last week at MoEngage #Growth Mumbai, I got an opportunity to host Sheran Mendiratta Mehra , CMO at IndusInd Bank, for a fireside chat about how the CMO playbook is evolving in the AI world. As a long-distance runner and a top marketing leader, Sheran gave the perfect blueprint for the modern marketer. The takeaway? To thrive in today's landscape, you need both data-driven agility and marathon-level endurance. Thank you, Sheran, for the incredible insights and energy you brought to the stage! #CMOInsights #MarketingLeadership #BusinessGrowth

What a day at #GrowthMumbAI The highlight? Our Customers. Our Custom Agents workshop. 60+ customers packed in a room, figuring out possibilities of what marketers will execute day in day out in the near future. Someone asked: "Will my current workflow even matter in 6 months?" And honestly? That question is the whole conversation right now. Ask it out loud and the whole room nods. MoEngage is extensively developing Agentic AI, focusing on custom agents designed to comprehend customer behavior and act autonomously, eliminating the need for manual triggers. Also — we're brewing something for our customers. Something that's been in the works for a while. Watch this space later this week. 👀 MumbAI, thanks for the energy. This is exactly why we believe in in-person engagement. #growthsummit2026 #moengage #mumbai #customereducation #MerlinAI

Behind every successful event is a team running on passion, pressure, and very little sleep 😄 Still soaking in the energy from #GROWTH Summit Mumbai 2026 ✨ Months of planning, coordination, last-minute changes, and nonstop hustle finally came together at Taj Lands End. Seeing 300+ marketing, growth, and product leaders come together under one roof to discuss the future of Agentic Marketing made every late night absolutely worth it. From insightful sessions to meaningful conversations and networking, the event was filled with incredible energy throughout the day. A huge thank you to every Speaker, Partner, Attendee, and the Entire Team who trusted the vision and made this happen ❤️ Proud to have played a key role in building an experience that brought together some of the brightest minds in marketing and customer engagement. On to the next one 🚀 #GROWTHSummit2026 #AgenticMarketing #MoEngage

Is your marketing tech stack ready for the AI shift in Nigeria? 🇳🇬 AI is no longer a "nice-to-have"—it’s the engine driving ROI and hyper-personalization at scale. To address this, MoEngage and Nexra Cloud are hosting an exclusive evening for Nigeria’s leading marketers to dive deep into how Nigerian brands are leveraging AI to scale their customer engagement. Hear from industry veterans like Dr. Stanley Jacob FCIB, MIoD (Group Chief Innovation & Technology Officer (GCITO), Meristem & President FintechNGR), Tella Fatai (Chief Operating Officer, The Alternative Bank) and Ina Alogwu (Chief Digital and Innovation Officer (CDIO)) on best practices and the need for Nigeria to adopt AI. We aren't just talking about theory. We’re discussing: →Predicting customer behavior with precision using AI. →AI-powered content creation that actually resonates with your customers →Scaling campaigns using AI without the manual guesswork. Let’s shape the future of customer engagement in Nigeria together. #PartnerMarketing #Africa #MEA #MoEngage

Just wrapped up an incredible day at #GrowthSummit2026 in Mumbai 🎉 As Director of Customer Success at MoEngage, days like these remind me why I love what I do. We didn’t just talk about the future of marketing today — we showed it live. Merlin AI. MoEngage’s new MCP integration with GPT and Claude. And honestly? The room’s reaction said it all. 👀 Think about what this actually means for marketers: — No more guessing what your customer wants next — AI agents that don’t just assist, they act — Campaigns that think, adapt, and optimize in real time — The marketer’s job shifts from execution to strategy From the CS side, I see this every day. The customers who win aren’t the ones with the biggest teams. They’re the ones who pair sharp human judgment with the right AI infrastructure. That’s exactly what MoEngage is building. And we’re just getting started. 🚀 What’s the one marketing task you’d hand over to an AI agent first? Drop it below 👇 #GrowthSummit2026 #MoEngage #MerlinAI #AgenticAI #AgenticMarketing #GrowthMarketing #CustomerSuccess #AI #MarTech #Growth2026 #Mumbai

#GROWTHSummit2026 MoEngage

Is your marketing tech stack ready for the AI shift in Nigeria? 🇳🇬 AI is no longer a "nice-to-have"—it’s the engine driving ROI and hyper-personalization at scale. To address this, MoEngage and Nexra Cloud are hosting an exclusive evening for Nigeria’s leading marketers to dive deep into how Nigerian brands are leveraging AI to scale their customer engagement. Hear from industry veterans like Dr. Stanley Jacob FCIB, MIoD (Group Chief Innovation & Technology Officer (GCITO), Meristem & President FintechNGR), Tella Fatai (Chief Operating Officer, The Alternative Bank) and Ina Alogwu (Chief Digital and Innovation Officer (CDIO)) on best practices and the need for Nigeria to adopt AI. We aren't just talking about theory. We’re discussing: Predicting customer behavior with precision using AI. AI-powered content creation that actually resonates with your customers Scaling campaigns using AI without the manual guesswork. Let’s shape the future of customer engagement in Nigeria together. Abishek Kashyab Sweta Duseja Kunal Badiani Sachin Menon Nisham Chhabra Sharath Muralidharan Karthik Baile Pranav Peety Ayush A. Sanjay Kupae Jumael Oladele Sandra Onuzuruike Chioma Owelle Ruth Elekwachi

The gap between "AI tools" and a customer-centric, AI-first strategy is where many brands lose their edge. 🚀 One of the highlights of our London network is trading buzzwords for real-world frameworks. At the next CELP London, we’re moving beyond the hype to tackle intelligent orchestration and execution. We’re thrilled to be joined by two brilliant experts: 🎤 Akshit Khandelwal - Principal PM (AI), Tripadvisor 🎤 Tom Burrell - Retention Coach & Ex-SVP, DAZN Group If you’re ready to master hyper-personalisation at scale, join us for a day of peer-led strategy and learnings. 🗓️ London | May 27, 2026 📥 Register here>>> https://ow.ly/aBIE50YXijU #CustomerEngagement #AIStrategy #CRM #CELP #MoEngage #MarketingLeadership

A comprehensive guide for customers who want to leverage RCS, based on billions of messages that the MoEngage platform powers.