Nuance Communications

A key mantra of my career in healthcare .... our customers say it best. We can always tell a story - and those that know me best know that I love to share how we are impacting the lives of radiologists, physicians and nurses with our solutions -- but it has to resonate with our customers too. That validation is critically important to me. The exciting part - the impact extends to our customers' patients -- something we all experience at some point in our life. It's a joy to continue to support our customers through their PowerScribe One journey. Radiologists and healthcare leaders are seeing the impact of AI built into the flow of work—from reduced cognitive friction to more consistent reporting and better patient care. Swipe through to hear their experiences, then explore further how customer collaboration is advancing workflow-native AI: https://msft.it/6045aKWAl And to our customers ... THANK YOU for your continued belief in our mission, for trusting us with yours, and for providing feedback and validation that allows us to continue to grow and do better. *Note: All reviews listed are uncompensated. #MSFTAdvocate #MicrosoftHealthcare #PowerScribeOne #HealthcareAI #CustomerVoices

The privilege to convert our PowerScribe 360 customers to PowerScribe One is never one I take for granted. How we show up for our customers and bring them through a journey that ultimately leads to a platform that brings generative AI directly into the radiology reporting workflows is so rewarding. I love reading the feedback from our customers - all of it - as it simply helps us show up better and in ways our customers expect. PowerScribe Smart Impression, a feature built into PowerScribe One, generates personalized draft impressions that adapt with each radiologist's style. The result: a more streamlined experience and less cognitive burden with AI that adapts to you, not the other way around. Thank you, Dr. Jay P. Patel, for sharing your experience. We are so glad to see how it impacts your day. We will keep showing up and honoring our customers in the best way we can, confirming our commitment to drive meaningful outcomes for radiologists who are critical to providing optimal patient care. See why radiologists choose PowerScribe One with Smart Impression: https://msft.it/6048aGf6u #MSFTAdvocate #PowerScribeOne #RadiologyAI #HealthcareAI #MicrosoftForHealthcare

Over the past several months, I’ve had a lot of conversations with healthcare organizations about one question: “How do we modernize radiology reporting… without disrupting care?” It’s a fair question; and honestly, it’s the right one. What I continue to see (and what many of our customers have experienced) is that the challenge isn’t just the technology; it’s the transition. At SIIM 2026, this topic was on many of our customers’ minds. It was great to connect with them in person, to have an opportunity to talk through the journey, learn what resonates with them and share how we show up in the journey. Their feedback and confidence in us is immensely appreciated. It is also why our approach to PowerScribe One has been very intentional. Today, PowerScribe One is already operating at scale by supporting more than 280 organizations and 10,000+ radiologists in live clinical environments. But the real story isn’t just the solution; it’s how customers get there. A few things that stand out: ✅ You don’t have to “rip and replace.” Many organizations take a phased approach, running PowerScribe 360 and PowerScribe One side by side. This gives teams time to validate workflows, onboard users, and build confidence before fully transitioning. As important, you don’t have to start from scratch. Our team will work with you to leverage your existing PS360 workflows and content. ✅ Migration is structured—not a single event. From discovery to build, testing to go-live, we treat this as a journey with clear checkpoints, not a big-bang cutover. ✅ You’re not doing this alone. Every transition is supported by a dedicated services team that brings real-world experience from similar environments which helps to reduce risk and accelerate time to value. ✅ Adoption matters as much as deployment. Getting live is one milestone. Ensuring radiologists are confident, productive, and seeing value on day one—that’s the outcome we design for. One of my favorite pieces of feedback from a customer captures it well: “The dual interfaces allowed time to ensure everything was ready… users were already working in the system and felt well prepared for go-live.” That’s the goal. Not just a successful migration, but a predictable, low-disruption transition that sets your teams up for what’s next. Because ultimately, this isn’t just about moving reporting solutions. It’s about building a foundation for the future of radiology, which is critical as AI continues to become part of everyday workflows. If you’re thinking about what that journey might look like for your organization, I’d love to continue the conversation. #Healthcare #Radiology #AI #DigitalTransformation #CustomerSuccess #Microsoft #PowerScribeOne

It has been a great week at #SIIM26. More to come on that but wanted to share this interview Vikram Chhabra did from the floor of the expo center. It’s an exciting time for our Powerscribe customers.

One joy I have in my role at Microsoft is receiving the notifications from my implementation team about another customer who has converted to PowerScribe One - whether from our legacy PowerScribe 360 solution or another system, knowing we have helped move a customer forward in their reporting experience, engaging with AI features with PowerScribe One and preparing them for the future of Dragon Copilot — all with a focus on ensuring their radiologists can focus on what they do best - patient care. Over this past year, we have been on a journey related to conversions - creating an experience that is not disruptive while we also learned new ways to meet our customers where they are today! Thanks for your confidence in us. For those just getting started or still evaluating, we would love to connect with you. In the meantime, learn more about the process in the article below - along with what our customers have to say. Use this link: https://lnkd.in/gR4ziC9f

Microsoft (booth 630) is in Pittsburgh next week for SIIM. Stop by for a visit. Hope to connect with many of you there!

Minnesota 💕 I grew up hearing about Mayo Clinic ... when people were really sick, they wanted to go there. When my brother was really sick, we pushed for answers and they were consulted for his care after an adverse surgical outcome. Mayo Clinic expanding healthcare reach ... Excited about this partnership of Microsoft + Mayo Clinic And it feels like it happened in my "backyard".

Come join the hundreds of customers using PowerScribe One today. Whether you would be on a conversion journey from our legacy PowerScribe 360 platform or coming to us from another solution, we have the expertise, depth and passion to provide a customer experience you will want to talk about — both during and after implementation. Afterall reaching the production usage milestone is just a step in the journey. Still have questions? Reach out, we would love to talk to you. If you are attending SIIM in Pittsburgh this year, stop by for a discussion.

It was a great day hosting Sutter Health at Microsoft’s Silicon Valley Experience Center this week. What stood out most was the engagement and alignment around the future of healthcare—exploring how we can integrate data, AI, and secure platforms to enhance operations and improve patient outcomes. Several key themes emerged from our discussions: - A strong focus on scaling AI responsibly across the enterprise - Continued momentum in modernizing data platforms to unlock value - A shared commitment to partnership—not just in technology, but in execution I appreciate the openness and collaboration from the Sutter Health team. These sessions are where strategy transforms into action, laying the groundwork for long-term impact. Looking forward to what comes next! Max E. Craig McClellan Chris Waugh Jill Huckels Christine M Tsuchida, M.A. Andrew Ross Nidhi Kansal Amy Reimer, MHA