Omilia
Buying intent
77 tracked signals | Top 15 topics are below | Sales is carrying most of it.
Attention by team
LinkedIn activity, by teamWhere Omilia's own people are actually spending their attention, by team, by topic. Bands run Low to High against the busiest pairing on this page, and each cell also shows how much of that team's own activity it represents.
Topics being researched
30-day windowEvery tracked topic, ranked by volume, not by our guess at what matters. Confidence is the classifier's own certainty that a signal belongs where we've filed it.
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Need intent for a specific topic or industry?
We track the full taxonomy across every account in the graph — including themes not shown on this page.
Who's active at Omilia
verified title on fileTitles, seniority and topic straight from each person's own activity, with a LinkedIn link so you can check any of them yourself.
Primary products / business lines
LinkedIn company profileOmilia is the global standard for AI-driven customer service transformation. Our native Self-Learning Agentic CX platform revolutionizes how enterprises engage with customers — automating interactions with precision, empowering agents in real time, and delivering seamless, personalized experiences across all channels. Powered by deep expertise in developing proprietary Agentic AI technology, and
Top accounts researching Omilia
names withheld on the public pageThese are companies whose own people brought up Omilia unprompted, not accounts we guessed might be interested. We can't yet tell an implementation partner from a genuine buyer here, names unlock along with the buyer profile below.
129,094 companies · 649,540 people are researching Artificial Intelligence
Omilia's own team shows 22 signals on this topic. No one outside Omilia has been seen researching the company by name yet — so this is the market it sits in, not a list of its buyers.
- Contact Center Software1,109 cos · 3,216 people
- Agentic AI System30,546 cos · 119,561 people
Buyer profile
company size · seniorityCompany size and how senior the people involved are, the two things that decide whether this is a real deal. Competitor overlap isn't computed yet for this account.
Buying committee functions
Employee job titles (LinkedIn)Sales — 1 person
What's been said
public posts mentioning OmiliaUp to 9 public excerpts naming Omilia from the past 365 days, across LinkedIn, Reddit, X, YouTube and other public sources.
Tomorrow, the Omilia team will be showcasing the agentic features that are being talked about around the call center industry. If you have time, don't miss it. You can see Claudio present and demo the agentic capabilities that are making better customer experiences over the phone channel in real time. Registration is in the comments. #cx #agentic #ai #callcenter #voiceai
Apr 2026We didn't just make the list. We led it. Omilia has been named a Leader in The Forrester Wave™: Conversational AI Platforms for Customer Service, Q2 2026. This isn't a participation trophy. The Forrester Wave evaluates the most significant vendors in the market — and being named a Leader means we're setting the standard, not following it. For enterprises that have bet their customer service on voice AI, this is your validation. The technology works. The results are real. And the analyst community has taken notice. We've spent years doing the hard work — building AI that handles billions of conversations, in 30 languages, across 17 countries — while others were still talking about what conversational AI could one day become. Send me a DM if you want to see why we were named a leader in this report. #conversationalai #ai #agentic #generative #CX #callcenter
Apr 2026The market moved to us. Omilia just made the Leaders section in the Forrester Wave, the second-largest analyst firm in the world. First time we entered? We didn’t make Leader. This time? We did. What changed? Almost nothing on our side. We didn’t pivot. We didn’t chase the market. The market caught up to what we’ve been building all along. That’s the best validation there is. Proud of this team.
Apr 2026Well done Team Omilia! Thank you to our customers for their trust and partnership. Thank you Forrester for the recognition !
Apr 2026