OSF Digital

What an energising couple of days spent with the EMEA Commerce team in beautiful Paris. A huge thank you to the Salesforce Commerce GTM team for inviting OSF Digital to share some of the innovation and momentum we are seeing across the market. From the world’s first connected B2B + Revenue Cloud Advanced delivery, to our AI accelerators for Storefront Next, and the success we are already seeing with early adopter clients, it’s clear the market is moving rapidly from digital transformation to truly agentic commerce experiences. The energy, collaboration, and ambition across the ecosystem was incredible to see. Excited for what’s ahead this year with Salesforce Commerce Cloud, Adyen and Forter and our customers across EMEA. 🚀 Caleb Bryant James Semple Viktoria Austin Lennart Stevens John Cardaris Jean-David Benassouli Pierre Bardot Mathieu Pouydesseau Rob Smith Celine Normann-Dyer Alexander Speke #commerce2emea

For many automotive finance organizations, operational complexity is becoming a bigger barrier to growth than technology itself. Join OSF Digital , Salesforce , and Alinea Data Science for a discussion with Sean Catlin, Matthew Simpkins, and Nilesh Mistry on how automotive finance organizations across Europe are modernizing lending, fleet, and dealership operations through more connected systems and cross-cloud strategies. 📅 Thursday, June 4 ⏰ 2:00 PM CET | 1 PM BST We’ll explore: 🔹 Why disconnected lending, fleet, and remarketing systems are slowing growth 🔹 How Financial Services Cloud and Automotive Cloud create a unified borrower and asset lifecycle 🔹 What “AI-ready by design” actually looks like in practice 🔹 Where agentic AI is already improving lending workflows, 🔹 How phased transformation strategies help reduce complexity and accelerate time to value If you're leading transformation across automotive finance, lending, fleet management, or dealership operations, this session is built for you. 👉 Register here: https://lnkd.in/d9raFD6q #AutomotiveFinance #FleetManagement #FinancialServices #SalesforcePartner

For many automotive finance organizations, operational complexity is becoming a bigger barrier to growth than technology itself. Join OSF Digital , Salesforce , and Alinea Data Science for a discussion with Sean Catlin, Matthew Simpkins, and Nilesh Mistry on how automotive finance organizations across Europe are modernizing lending, fleet, and dealership operations through more connected systems and cross-cloud strategies. 📅 Thursday, June 4 ⏰ 2:00 PM CET | 1 PM BST We’ll explore: 🔹 Why disconnected lending, fleet, and remarketing systems are slowing growth 🔹 How Financial Services Cloud and Automotive Cloud create a unified borrower and asset lifecycle 🔹 What “AI-ready by design” actually looks like in practice 🔹 Where agentic AI is already improving lending workflows, 🔹 How phased transformation strategies help reduce complexity and accelerate time to value If you're leading transformation across automotive finance, lending, fleet management, or dealership operations, this session is built for you. 👉 Register here: https://lnkd.in/eVdenMFw #AutomotiveFinance #FleetManagement #FinancialServices #SalesforcePartner

Keeping up with everything happening across AI and Salesforce takes time. We’ve made it simpler. OSF Digital Insights is our monthly newsletter with the updates, ideas, and examples that are actually worth your attention. Each month, you’ll get: ✔ What’s new across Salesforce ✔ Practical insights from real projects ✔ Customer stories you can learn from 👉 Subscribe here: https://lnkd.in/gZPyFVYD 🎙 Prefer to listen? Follow our Let’s Talk Business Transformation podcast: Spotify: https://lnkd.in/g8YGYjVu Apple: https://lnkd.in/gFEgRnYw 📝 Want to go deeper? Explore our blog: https://lnkd.in/gjKZH8qe #OSFDigital #Salesforce #DigitalTransformation

The era of the "waiting for a ticket" is over. 📉 Traditional ITSM is being redefined by Agentic AI, moving beyond simple chatbots to autonomous agents that don’t just suggest solutions, but execute them. Join OSF Digital and Salesforce for our upcoming webinar, "Agentic ITSM for Regulated Industries". Together, we’ll explore how the next generation of AI is transforming IT Service Management from a cost centre into a driver of enterprise-wide efficiency - without compromising on security. We’ll dive deep into: • Automation with Guardrails: How to deploy Agentforce while maintaining strict auditability and compliance. • The Power of Agentforce: How autonomous agents execute complex service workflows end-to-end. • Faster Resolution: Reducing MTTR by allowing AI to handle troubleshooting and fulfilment safely. • Scaling with Agentforce IT Service: Moving IT teams away from repetitive tickets and toward high-value innovation. Ready to see how OSF and Salesforce are building the future of autonomous, compliant service? 🗓️ Thursday, 21st May | 11 AM BST 👉 Register here: https://lnkd.in/d7V2qFwr #Salesforce #Agentforce #ITSM #AgenticAI #DigitalTransformation #ServiceCloud #FutureOfWork

The era of the "waiting for a ticket" is over. 📉 Traditional ITSM is being redefined by Agentic AI, moving beyond simple chatbots to autonomous agents that don’t just suggest solutions, but execute them. Join OSF Digital and Salesforce for our upcoming webinar, "Agentic ITSM for Regulated Industries". Together, we’ll explore how the next generation of AI is transforming IT Service Management from a cost centre into a driver of enterprise-wide efficiency - without compromising on security. We’ll dive deep into: • Automation with Guardrails: How to deploy Agentforce while maintaining strict auditability and compliance. • The Power of Agentforce: How autonomous agents execute complex service workflows end-to-end. • Faster Resolution: Reducing MTTR by allowing AI to handle troubleshooting and fulfilment safely. • Scaling with Agentforce IT Service: Moving IT teams away from repetitive tickets and toward high-value innovation. Ready to see how OSF and Salesforce are building the future of autonomous, compliant service? 🗓️ Thursday, 21st May | 11 AM BST 👉 Register here: https://lnkd.in/g56sAppg #Salesforce #Agentforce #ITSM #AgenticAI #DigitalTransformation #ServiceCloud #FutureOfWork

The era of the "waiting for a ticket" is over. 📉 Traditional ITSM is being redefined by Agentic AI, moving beyond simple chatbots to autonomous agents that don’t just suggest solutions, but execute them. Join OSF Digital and Salesforce for our upcoming webinar, "Agentic ITSM for Regulated Industries". Together, we’ll explore how the next generation of AI is transforming IT Service Management from a cost centre into a driver of enterprise-wide efficiency - without compromising on security. We’ll dive deep into: • Automation with Guardrails: How to deploy Agentforce while maintaining strict auditability and compliance. • The Power of Agentforce: How autonomous agents execute complex service workflows end-to-end. • Faster Resolution: Reducing MTTR by allowing AI to handle troubleshooting and fulfilment safely. • Scaling with Agentforce IT Service: Moving IT teams away from repetitive tickets and toward high-value innovation. Ready to see how OSF and Salesforce are building the future of autonomous, compliant service? 🗓️ Thursday, 21st May | 11 AM BST 👉 Register here: https://lnkd.in/gwgx2Vmk #Salesforce #Agentforce #ITSM #AgenticAI #DigitalTransformation #ServiceCloud #FutureOfWork

The era of the "waiting for a ticket" is over. 📉 Traditional ITSM is being redefined by Agentic AI, moving beyond simple chatbots to autonomous agents that don’t just suggest solutions, but execute them. Join OSF Digital and Salesforce for our upcoming webinar, "Agentic ITSM for Regulated Industries". Together, we’ll explore how the next generation of AI is transforming IT Service Management from a cost centre into a driver of enterprise-wide efficiency - without compromising on security. We’ll dive deep into: • Automation with Guardrails: How to deploy Agentforce while maintaining strict auditability and compliance. • The Power of Agentforce: How autonomous agents execute complex service workflows end-to-end. • Faster Resolution: Reducing MTTR by allowing AI to handle troubleshooting and fulfilment safely. • Scaling with Agentforce IT Service: Moving IT teams away from repetitive tickets and toward high-value innovation. Ready to see how OSF and Salesforce are building the future of autonomous, compliant service? 🗓️ Thursday, 21st May | 11 AM BST 👉 Register here: https://lnkd.in/eeqQpVrb #Salesforce #Agentforce #ITSM #AgenticAI #DigitalTransformation #ServiceCloud #FutureOfWork

The era of the "waiting for a ticket" is over. 📉 Traditional ITSM is being redefined by Agentic AI, moving beyond simple chatbots to autonomous agents that don’t just suggest solutions, but execute them. Join OSF Digital and Salesforce for our upcoming webinar, "Agentic ITSM for Regulated Industries". Together, we’ll explore how the next generation of AI is transforming IT Service Management from a cost centre into a driver of enterprise-wide efficiency - without compromising on security. We’ll dive deep into: • Automation with Guardrails: How to deploy Agentforce while maintaining strict auditability and compliance. • The Power of Agentforce: How autonomous agents execute complex service workflows end-to-end. • Faster Resolution: Reducing MTTR by allowing AI to handle troubleshooting and fulfilment safely. • Scaling with Agentforce IT Service: Moving IT teams away from repetitive tickets and toward high-value innovation. Ready to see how OSF and Salesforce are building the future of autonomous, compliant service? 🗓️ Thursday, 21st May | 11 AM BST 👉 Register here: https://lnkd.in/djy29fsS #Salesforce #Agentforce #ITSM #AgenticAI #DigitalTransformation #ServiceCloud #FutureOfWork