Prezent

I spent 3 years at Prezent building AI-first products - from ideation to launch. Genuinely some of the best product work of my career. Fast iterations, tight feedback loops, AI at the core of everything. Recently joined Cvent , a 5,000+ person enterprise SaaS company. Same PM title. Very different challenge. Here's what surprised me: 1. The problem space is harder, not easier At an AI-first product, you're moving fast and the product is the intelligence. At enterprise, AI has to work inside compliance requirements, deep integrations, and procurement cycles. You're not building for one persona. You're building for 500 different customers who all need it to work. 2. AI earns its place differently here At Prezent, AI was the product. At Cvent, AI has to slot into workflows that have existed for years. That constraint is actually a more interesting design challenge than I expected — because the bar for trust is much higher. 3. Adoption looks completely different At an AI-first startup, users come because of the AI. At enterprise, you have to bring the AI to users who didn't ask for it. Getting that right is a whole different muscle. Two very different environments. Both pushing me in ways I didn't expect. If you've only built AI-first products — enterprise AI is worth one chapter. And vice versa. Anyone else navigating this? What surprised you most? #AIProducts #ProductManagement #EnterpriseAI #BuildingInPublic