Secureworks

What an incredible day at the Sophos Partners London Roadshow. I feel so fortunate to have participated and to have shared CTU insights on the threat landscape. But even more than that it was a blessing to meet so many partners and learn about the amazing work they are doing. A huge well done to everyone involved. It was magic! #threatintelligence #ransomware #hacktivism #artificialintelligence Sophos Anna Becker Louise Eastell Charlotte Waterworth John Mitchell Paul Anderson Stuart Borgman Andy Travers Jez Edwards Adam Myers Gregory Arts Michael Greaves Jon Hope

What happens in Vegas... gets pushed to production! 🎰✨ I sat down with my good friend Lara Newsom at Google Cloud Next'26, and we didn't hold back. Highlights from our chat: 🤖 "Contextual debt": how AI might be creating the new tech debt. 👀 What's new in Code Reviews: the shift from writing code to endlessly reviewing AI output. 🅰️ Angular's AI Evolution: leveraging new MCP tools! Catch the full conversation here: https://lnkd.in/gd8szYAW ( Thanks Google Developer Experts and Ocupop team for your support to make this happen! )

hey LinkedIn family, I'm gonna be attending the NorthSec conference in Montreal this week with my Sophos gang. Let me know if you're going, would love to catch up! #northsec #cyber #security

Today is the Sophos Partners Experience! The scene is set and it’s going to be an awesome day! Sophos #threatintelligence #threatlandscape #speaker

A lot of Customer Success Managers underestimate how transferable their skills actually are. Many CSMs think: “I only have Customer Success experience… what else can I apply for?” That mindset is limiting. If you’ve worked as a CSM, you’ve already handled: • Stakeholder management • Retention & renewals • Commercial conversations • Product adoption • Escalation management • Cross-functional collaboration • Executive communication • Revenue protection • Customer growth strategies That means you are NOT limited to Customer Success roles alone. Here are some strong career paths a CSM can transition into: ➡️ Account Management ➡️ Renewals Manager ➡️ Customer Experience (CX) ➡️ Client Partner / Relationship Manager ➡️ Implementation Consultant ➡️ Solutions Consultant ➡️ Product Specialist ➡️ Revenue Operations ➡️ Business Development ➡️ Strategic Partnerships ➡️ Professional Services ➡️ Program Management ➡️ Community & Customer Advocacy ➡️ Pre-Sales / Sales Engineering ➡️ Enterprise Support Leadership The biggest mistake many CSMs make during job search: They market themselves only as “supporting customers.” But strong Customer Success professionals are actually: • Revenue influencers • Risk managers • Adoption strategists • Business consultants • Internal coordinators • Customer psychologists The market rewards people who know how to position their experience commercially and strategically. Sometimes the problem is not lack of opportunities. It’s lack of reframing your own experience. Customer Success is no longer a “soft skill” role. The best CSMs operate at the intersection of business, product, revenue, and relationships. That skillset is far more valuable than many realize. #CustomerSuccess #CSM #CareerGrowth #CustomerExperience #SaaS #AccountManagement #TechCareers #ClientSuccess #CareerTransition #B2B

WHAT A NIGHT! I still can’t quite believe how lucky we are that Resilient You is finally out!!! My selfie isn’t the best but we were so fortunate to be surrounded by wonderful friends, family, and colleagues. The atmosphere was fab and it was great to see everyone talking and mingling. The biggest thank yous of the evening go to Nikki Webb and Luke Evans for their incredible speeches, and to Linda Homewood (was Baskett) and Nichola Hewitt for keeping everything running so smoothly behind the scenes. Honestly I’m not sure what we would have done without you! I also want to give a special shoutout to my beautiful friend Victoria Warren who designed our cocktail menus and artwork around the room. Please check out Studio Navy Design (@studionavydesign on Insta)- she is epic! Thank you to everyone who came along- you made it so special. Seeing Resilient You out in the world, and hearing your kind words about it, means more than Amelia Hewitt and I say. 💚 #booklaunch Cyber Agony Aunts #resiliency #mentalfitness #strength

I’ve got a busy week! Tomorrow is the Sophos Partners London roadshow event and we are in full rehearsal mode! Super excited to see lots of you tomorrow and share the latest CTU insights on the threat landscape. Sophos #partners #threatintelligence #threatlandscape Charlotte Waterworth Jon Hope