TOPdesk
Buying intent
22 tracked signals | Top 15 topics are below | Marketing and Sales are carrying most of it.
Attention by team
LinkedIn activity, by teamWhere TOPdesk's own people are actually spending their attention, by team, by topic. Bands run Low to High against the busiest pairing on this page, and each cell also shows how much of that team's own activity it represents.
Topics being researched
30-day windowEvery tracked topic, ranked by volume, not by our guess at what matters. Confidence is the classifier's own certainty that a signal belongs where we've filed it.
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Need intent for a specific topic or industry?
We track the full taxonomy across every account in the graph — including themes not shown on this page.
Who's active at TOPdesk
verified title on fileTitles, seniority and topic straight from each person's own activity, with a LinkedIn link so you can check any of them yourself.
Primary products / business lines
LinkedIn company profileDelivering consistently great services should be easy – even when you’re busy. It’s why we made TOPdesk: a platform that simplifies life at the IT service desk, so you have more time for the work that wows. ✔ Quick to set up with templates and best practices ✔ Easy to tweak for continual service improvements ✔ Enjoy guidance from real people, every step of the way Let's make service happen togeth
Top accounts researching TOPdesk
names withheld on the public pageThese are companies whose own people brought up TOPdesk unprompted, not accounts we guessed might be interested. We can't yet tell an implementation partner from a genuine buyer here, names unlock along with the buyer profile below.
66,174 companies · 318,882 people are researching Hiring
TOPdesk's own team shows 2 signals on this topic. No one outside TOPdesk has been seen researching the company by name yet — so this is the market it sits in, not a list of its buyers.
- Artificial Intelligence129,094 cos · 649,540 people
- Business Development15,660 cos · 53,270 people
Buyer profile
company size · seniorityCompany size and how senior the people involved are, the two things that decide whether this is a real deal. Competitor overlap isn't computed yet for this account.
Buying committee functions
Employee job titles (LinkedIn)Sales — 5 people; Marketing — 1 person; Engineering — 1 person
What's been said
public posts mentioning TOPdeskUp to 9 public excerpts naming TOPdesk from the past 365 days, across LinkedIn, Reddit, X, YouTube and other public sources.
A few weeks ago I wrote about sitting next to my sales rep for half an hour and building him a practice coach. This week I stopped keeping it to myself. I took the prompt we built together and turned it into a custom GPT. Then I shared it with the whole sales organisation. Now everyone can start it for themselves. Same logic. One click away. It knows the scorecard, it generates a new scenario every time, it gives feedback the moment you finish. The half hour I spent with him didn't just help him. It became something everyone could choose to pick up. That's the part worth sitting with. Guidance you build thoughtfully doesn't have to stay with one person. It can scale. And when it does, the ceiling on how many people you can actually support gets a lot higher. #ai #sales #leadership #scaling #topdesk
Apr 2026What a day. 🙌 I brought our international Staff teams together for the first time on topics like Sustainability, Intercom, Project Management and EA's and it was everything I hoped it would be. Icebreakers revealed people who've lived across multiple countries, someone who had beers with Tom Hardy, and a few casual marathon runners. What a group. From there we got to work: → Pitching our roles and scope to each other — including the misconceptions → Mapping dependencies we hadn't seen before → Talking honestly about communication, loyalty, and sustainable ways of working → Ending with a beach escape room, because why not 🏖 Biggest takeaway? We need to find each other more. We have more to learn from each other than we realised. We left with concrete agreements, clear owners, and a lot more mutual understanding. Proud of this team. Thanks for a brilliant day. 💙 #TOPdesk #ChiefOfStaff #Teamwork #Teambuilding #Leadership #VrijstaatNederzandt
Apr 2026Have you already seen the new TOPdesk AI features?👀 #AI #ITSM #ServiceManagement #Automation #Innovation #DigitalTransformation #FutureOfWork #TechTrends #ServiceDesk #BusinessTransformation
Apr 2026What if your team didn’t have to read through walls of text to understand a ticket? Or spend time drafting Knowledge Items? ⏱️ At London South Bank University, that used to be the reality. Long, detailed tickets slowed things down and made knowledge sharing harder than it should be. Now, with AI in TOPdesk: ✔️ Tickets are summarised instantly ✔️ Knowledge items are created in just a few clicks ✔️ Agents save time and focus on what actually matters The result? Faster handling, better knowledge, and over 90% accuracy in generated content. Like Andrew said: “If you’re using this type of tool and you’re not using AI, I don’t understand why. It’s a no-brainer.” Curious how they made it work? Read below ⬇️
Apr 2026