Upland Software
Buying intent
68 tracked signals | Top 15 topics are below | Sales and Marketing are carrying most of it.
Attention by team
LinkedIn activity, by teamWhere Upland Software's own people are actually spending their attention, by team, by topic. Bands run Low to High against the busiest pairing on this page, and each cell also shows how much of that team's own activity it represents.
Topics being researched
30-day windowEvery tracked topic, ranked by volume, not by our guess at what matters. Confidence is the classifier's own certainty that a signal belongs where we've filed it.
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Need intent for a specific topic or industry?
We track the full taxonomy across every account in the graph — including themes not shown on this page.
Who's active at Upland Software
verified title on fileTitles, seniority and topic straight from each person's own activity, with a LinkedIn link so you can check any of them yourself.
See everyone, not just the first 10
18 people across every department at Upland Software, plus a LinkedIn profile link for each.
Primary products / business lines
LinkedIn company profileUpland Software is the intelligence layer that unifies and contextualizes enterprise knowledge, content, and data, turning isolated information into actionable outcomes for every human and agent. More than 1,100 enterprise customers rely on Upland's deep domain expertise to unlock the full value of their AI and agent-driven operating models, driving measurable outcomes across customer experience,
Top accounts researching Upland Software
names withheld on the public pageThese are companies whose own people brought up Upland Software unprompted, not accounts we guessed might be interested. We can't yet tell an implementation partner from a genuine buyer here, names unlock along with the buyer profile below.
- Account withheldsmartData Enterprises Inc.1 contacts
Buyer profile
company size · seniorityCompany size and how senior the people involved are, the two things that decide whether this is a real deal. Competitor overlap isn't computed yet for this account.
Buying committee functions
Employee job titles (LinkedIn)Sales — 5 people; Marketing — 5 people; Customer Success — 2 people; Engineering — 2 people
What's been said
public posts mentioning Upland SoftwareUp to 9 public excerpts naming Upland Software from the past 365 days, across LinkedIn, Reddit, X, YouTube and other public sources.
Great insights being shared by Brian Cantor today at the CCW CXO Exchange in Charlotte! The data from Customer Management Practice research highlights exactly where CX leaders are focusing their energy for 2026–27. Here are two major takeaways from the session: 1. The Executive Priority List Customer Satisfaction (CSAT) and First Contact Resolution (FCR) remain the undisputed kings of CX metrics. Interestingly, Self-service Resolution Rate (68%) is now nearly as vital as traditional live-agent metrics, showing a clear shift toward digital-first strategies. 2. Speed is the Ultimate Loyalty Driver A powerful case for efficiency in live-agent interactions, Speed is the #1 driver of customer satisfaction, with an impact score of 3.8X. It significantly outweighs other factors like Empathy (2.5X) and Personalization (1.2X) when it comes to live support. #CCW #CXOExchange #CustomerExperience #CMPResearch #CXStrategy #CustomerService Upland Software Upland RightAnswers Upland Panviva
May 2026